strengths of our companies include:
The typical response time is less than an hour when our clients contact us via email or phone. All of our managers are also available and will respond to important inquiries after normal business hours and on weekends if required.
Our Inspection Reports are as detailed as possible; we want our clients to feel like they were onsite when they read our reports. All reports come with a detailed comments section highlighting all the activities that were performed during our visit as well as pictures.
Report Turnaround Times
A “Flash Report” via email is typically sent the same day the inspection takes place via email that will highlight any issues that our clients need to be aware of right away. After that our actual report will be sent within 24-48 hours of the inspection visit.
Technical Report Reviews
All inspection reports are reviewed by our qualified Division Managers before we submit to our clients, to ensure accuracy of information and there we no issues or information that the inspectors didn’t report. In speaking with our current clients, we have found this isn’t always a step taken by our competitors.
We will not take a job from our clients if we cannot provide a qualified inspector
Adaptable to schedule changes and rush inspections
We can typically provide a qualified inspector with 24 hours’ notice, there are some cases where we have been able to provide our clients with a qualified inspector the same day as the request.
Pro Inspection is committed to safety as much as we are committed to quality, we have our safety COR (Certificate of Recognition) issued by the province of Alberta.
Project Progress Reports
Pro Inspection send Project Progress reports to our clients with multiple projects on the go. Information includes Job Status, Tentative Inspection Dates etc.